14. Protection of personal data
(in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46 / EC (general data protection regulation - GDPR)
14.1. Personal information communicated on the madebyghigi.com and madebyghigi.lu websites are processed in accordance with the Luxembourg law of 2 August 2002 relating to the protection of individuals with regard to the processing of personal data, as amended, and in accordance with the reform of EU data protection rules 2018 (GDPR). The customer has at any time, a right to access, modify, rectify and delete data concerning him. These rights can be exercised by sending a letter to the head office of MADE BY GHIGI SARLS. or electronically at
Information collected and its use
MADE BY GHIGI SARLS is the data controller of personal data. MADE BY GHIGI SARLS undertakes not to communicate, free of charge or with consideration, the contact details of its customers (* with the exception of third parties involved in the execution of orders (carriers, banking services)) and / or of its subscribers to its newsletter to a third party. The customer has the right to access, modify, rectify and delete data concerning him, which he can exercise with MADE BY GHIGI SARLS.
Your rights: Modification and access to your personal data
You can ask MADE BY GHIGI SARLS to communicate, correct, update or delete the information you have provided on the site, and which you have authorized to keep in the customer database, by contacting us. to MADE BY GHIGI SARLS firstname.lastname@example.org.
Before sending you personal data, we will ask you to provide us with proof of your identity. If you are unable to prove your identity, we reserve the right to refuse to send you personal data concerning you. Your request will be satisfied within a maximum period of 2 months, subject to the non-abusive nature thereof.
Concerning the rights of rectification and deletion: the preliminary conditions are identical to those concerning the right of access. In addition and if necessary, you must make sure to provide MADE BY GHIGI SARLS with updates or changes to information concerning you, including in particular those relating to your postal and / or electronic address in order to allow us to '' ship your orders to the correct address and contact you about it if necessary. Finally, the company MADE BY GHIGI SARLS may also keep, for archiving purposes, copies of communications with users of the website and and any answers to questions or comments sent to users by our customer service.
Your rights can be exercised at no cost by sending us an email to the email address , simply indicating the reason for your request and the right you want to exercise.
You are particularly entitled to:
- Ask us for access to the data we have about you.
- Ask us to rectify the data we already have.
- Ask us to delete your data insofar as they are no longer necessary for the purpose for which we might have needed to process them, according to what has already been indicated above, or for which we are no longer competent to do so.
- Ask us to limit the processing of your data, which means that, in certain cases, you can ask us to temporarily suspend the processing of the data or to keep them beyond the time necessary if you need it.
- Provide instructions regarding the retention, erasure or communication of your personal data after your death.
The security of your information and non-communication to third parties (with the exception of third parties involved in the execution of orders (carriers, banking services)
We are committed to ensuring the security of your information. In order to prevent unauthorized access or disclosure, we have put in place physical and electronic procedures to safeguard and secure the information we hold.
MADE BY GHIGI SARLS. undertakes not to communicate the contact details of its customers or of its newsletter subscribers to third parties without their authorization, * with the exception of third parties involved in the execution of orders (carriers, banking services). In the exceptional case of an unpaid or fraudulent means of payment, MADE BY GHIGI SARLS. reserves the right to communicate all necessary data to the police, competent courts and collection agencies.
14.2 Receipt of offers and newsletter
MADE BY GHIGI SARLS. gives you the possibility of receiving by e-mail information likely to be of interest to you and concerning in particular new products and promotions, sales, ... offered on the madebyghigi.com et.lu site, as well as information concerning "offline events ", organized either by madebyghigi.com or, organized by third parties, but in which madebyghigi.com participates (pop up shops, designer markets, etc.).
If you wish, you can choose at any time to no longer receive subsequent communications by contacting the web master by email at the following address or by unsubscribing from the newsletter (link available on each newsletter sent ).
14.3 Navigation cookies
When visiting the site www.madebyghigi.com, the collection of nominative and personal data is carried out by means of cookies or similar systems, in order to assess the audience and measure certain browsing models in in order to provide better service to users of the site. MADE BY GHIGI SARLS reserves the right to use such cookies or similar navigation systems to facilitate navigation on this site and to personalize the information that appears there. It also reserves the right to use such cookies or similar systems to collect information about the users of the site, such as the IP address, the type of internet browser and the operating system used and / or the pages of the site. Internet visited by a user, for statistical or security purposes. Finally, it can collect this information in order to monitor the use of the site and improve certain aspects. Most browsers automatically accept cookies, but they can also be configured not to accept them or to indicate the sending of cookies. We recommend that you do not deactivate this function, as this would prevent you from moving freely from page to page and from benefiting from all the site's navigation facilities.
As part of the payment process, the latter is entirely and exclusively managed by banking organizations, no personal data is collected or recorded by us. A section specially dedicated to your payments has been drawn up, art 5 “Payment Method”.